Effective Date: 25 May 2018
1. Your Privacy
At Trilogy Communications Limited (“Trilogy”, “we” or “us”), we believe that you have a right to know our practices regarding the information we collect when you visit our websites and what type of information is collected. The statements contained herein apply to your visits to any of our websites or online access points such as widgets and mobile applications operated by Trilogy (collectively, the “Site”), which includes www.trilogycomms.com/en.
While Trilogy does not generally require that you provide us with personally identifiable information in order to visit and use the Site, in order to participate in some activities it will be necessary for you to provide this information.
For the purposes of the EU General Data Protection Regulation 2016 (the “GDPR”) the Data Controller is Trilogy Communications Limited a company incorporated in England and Wales, with company number 01897343 and registered address at Walworth Industrial Estate, 26 Focus Way, Andover, Hampshire, SP10 5NY;
2. Collection of Information: Cookies; Personal Information
The Site stores “cookies” for analytical purposes, in order to be able to offer you a more comprehensive function range and make the use of the Site more convenient. “Cookies” are small files stored on your computer with the aid of your browser. When you access the Site from certain jurisdictions you will receive a clear notice advising you that we intend to use “cookies” and your continued use of the Site will constitute your agreement to us placing those cookies as described in our Cookies Policy.
We do not use technology that recognizes a “do-not-track” signal from your web browser.
Additionally, Trilogy will ask you to provide "personal information" meaning individually identifiable information such as your e-mail address, name, mailing address, telephone number, fax number or persistent identifier (such as a customer number held in a cookie) associated with individually identifiable information, to enable you to participate in contests, to complete a registration form or to order products and services using the Site. This includes information that you give us by filling in forms on the Site or by corresponding with us by phone, e-mail or otherwise. Trilogy may combine the personal information you provide on the Site with other information we collect from you offline so that we can more effectively tailor the Site, our products and services and our offerings to you.
If you provide Trilogy with personal information, you have the right, on reasonable prior notice, to inspect, change, amend or delete such personal information. Instructions on how to update personal information will be given at the point of data collection.
Unless you instruct us otherwise, Trilogy will provide you information about products, services, promotions, contests or other activities or offerings that may be of interest to you. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information or by contacting us using the Contact Us section on our Site
Trilogy takes steps to maintain the security of your personal information and prevent unauthorized access to it through the use of appropriate technology and internal procedures, but Trilogy cannot guarantee that unauthorized access will never occur.
4. Children’s Privacy
Trilogy does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information of a child under the age of 13, we will delete that data from our systems.
5. How We Use Your Personal Information
We will use your personal information for the following purposes:
6. When We Share Your Personal Information
We will only transfer your personal information to trusted third-parties who provide sufficient guarantees in respect of the technical and organisational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.
Where third parties are processing personal information on our behalf, they will be required to agree, by contractual means or otherwise, to process the personal information in accordance with the applicable law. This contract will stipulate, amongst other things, that the third party and its representative shall act only on our instructions, or as permitted by law.
We will not transfer personal information, relating to individuals within the European Economic Area (“EEA”), to group companies or third parties (i.e. those outside of our group), located outside of the EEA without ensuring adequate protection under European law.
Where a third party is located in a country not recognised by the EU Commission as ensuring an adequate level of protection, we will take appropriate steps, such as enforcing standard contractual clauses recognised by the EU Commission, to safeguard your personal information and to ensure legally enforceable remedies are available.
We may also disclose your personal information to third parties:
The Site contains links to other Internet sites on the World Wide Web. Trilogy provides such links for your convenience only, and Trilogy is not responsible for the content of any website linked to or from the Site.
Links from the Site to any other website do not mean that Trilogy approves of, endorses or recommends that website. Trilogy disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other website.
8. Your Individual Rights
You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third parties for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information or by contacting us using the Contact Us section on our Site.
Under the GDPR, in certain circumstances, you have the right to: (a) request access to any personal information we hold about you and related information (“Subject Access Request”), (b) obtain without undue delay the rectification of any inaccurate personal information, (c) request that your personal information is deleted provided the personal information is not required by Trilogy for compliance with a legal obligation under European Union or Member State law or for the establishment, exercise or defence of a legal claim, (d) under certain circumstances prevent or restrict processing of your personal information, except to the extent processing is required for the establishment, exercise or defence of legal claims, and (e) under certain circumstances, request transfer of your personal information directly to a third party where this is technically feasible.
You can exercise any of these rights by contacting us using the Contact Us section on our site.
9. Retention of Personal Information
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